Pricing, services and hours of operation vary by location. The UPS Store locations are owned and operated by franchisees of The UPS Store, Inc. Please use the store locator to find the location nearest you, and click the 'Store Website' link to see store hours for a specific location. Prices, services and hours of operation vary by location. The UPS Store® locations are owned and operated by franchisees of The UPS Store, Inc. General Frequently Asked Questions Where can I find store hours? We want to hear from you! When you tell us about a great experience you had at The UPS Store, the franchisee and/or associate at that location will be nominated for The UPS Store Something Extra™ recognition program. If you are looking for support related specifically to UPS® and not The UPS Store franchise network, please contact UPS directly. If you need further assistance, please contact The UPS Store where you shipped the package.
Take photos of the damaged item(s) and packing material.Īdditional information may be requested through the process.Retain any damaged item(s) and all packing materials.Gather your receipt or other proof of value for the lost or damaged item(s).Please click the button below to access The UPS Store® Customer Claims Portal to begin the claims process. Sorry to hear you have experienced a problem with your package shipped from a The UPS Store® location. Headquarters for The UPS Store retail locations in the US
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We are committed to providing personalized and professional solutions while supporting our core values. The UPS Store® is committed to providing world-class customer service to our retail customers.
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